Privacy Policy
Effective on: June 4, 2006
Privacy Policy:
SimplyPlumbing.com has created
this privacy statement in order to demonstrate our firm commitment to privacy.
The following discloses our information gathering and dissemination practices
for this website: SimplyPlumbing.com.
1. Notification of Changes:
If SimplyPlumbing.com makes changes
to any terms or conditions of the Privacy Policy, the changes will be posted
in this document so that you will always know what information we gather,
how we might use that information and to whom we will disclose it. We may
change, modify, add or remove portions of this Policy at any time. If we
change the way we use you[r] personally identifiable information we will
notify you via electronic mail and you will have the option to "opt-out"
of that new use. At any time, you may later review or update the personal
information we have collected online from you by contacting us at: Help@SimplyPlumbing.com.
2. Opt-out of Communication:
We may from time to time
send you e-mail or other communications regarding current promotions, specials
and new additions to the SimplyPlumbing.com site. You may "opt-out," or unsubscribe
from our newsletters by following the unsubscribe instructions in any e-mail
you receive from us, or by sending an e-mail to Help@SimplyPlumbing.com. If
during the ordering process or registration process you wish to not receive
any e-mails from us, you can simply indicate so in the comments field and
you will be removed from any lists, or, you may simply deselect a check-box on the checkout page to receive future mailings.
3. Cookies:
We use cookies to help identify
you when you visit our store and to customize your experience. The cookies
make your use of the site easier, allow you to retrieve an earlier shopping
cart, make the site run more smoothly and help us to maintain a secure
site. You will be able to shop on our site without your browser set to
accept cookies. Cookies are not linked to personally identifiable information.
Some of our business partners (e.g., advertisers, service providers) use cookies on our site. We have no access to or control over these cookies.This privacy statement covers the use of cookies by SimplyPlumbing [this site] only and does not cover the use of cookies by any advertisers or service providers.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
4. Security:
At SimplyPlumbing.com you can
be assured that your personal and account information is secure, consistent
with current industry standards. The importance of security for all Personally
Identifiable Information associated with our customers is of utmost concern
to us. Our secure servers protect the information using advanced firewall
technology, 128 bit encryption and VeriSign security.
All of the customer data we collect is protected against unauthorized access by physical security
means.
5. Credit Card:
When you order from us,
we collect personally identifiable information from you. If you order one
of our products or services, we will collect and maintain your name, e-mail
address, billing address, shipping address, telephone number, product selections,
credit card or other payment information, order number, and IP address.
We collect this, and other information, as disclosed in this Policy, in
order to fill your order, to communicate with you about your order and
to send you promotional materials. Before confirming your order, you will
have the opportunity to review the product order form and make changes
and additions to the information it contains and these changes will be
automatically kept for future use. In order to most efficiently
serve you, credit card transactions and order fulfillment are handled by
established third party banking, processing agents and distribution institutions.
They receive the information needed to verify and authorize your credit
card or other payment information and to process and ship your order
6. Legal Disclaimer:
Occasionally SimplyPlumbing.com
may be required by law enforcement or judicial authorities to provide Personally
Identifiable Information to the appropriate governmental authorities. We
will disclose Personally Identifiable Information upon receipt of a court
order, subpoena, or to cooperate with a law enforcement investigation.
SimplyPlumbing.com fully cooperates with law enforcement agencies in identifying
those who use our services for illegal activities. We reserve the right
to report to law enforcement agencies any activities that we in good faith
believe to be unlawful.
7. Registration:
There are 2 separate registration
processes for SimplyPlumbing.com. First, you can register without placing
an order. We ask for you to provide a your e-mail address. If you wish to place an order,
you must provide your e-mail address, billing address, shipping address, phone number and verifiable credit card
information.
8. Third Parties:
The information collected
by SimplyPlumbing.com is used only for the limited purposes of processing
orders, keeping you informed about your order status, for statistical purposes,
for improving our site and its performance, and to notify you of products
or special offers that may be of interest to you. We will disclose your
Personally Identifiable Information to third parties to fill your order
and deliver your order. For example, we must release your address and telephone
information to the delivery service to deliver products that you ordered.
We do not sell or rent our customer information to any outside party under
any circumstances. These third parties are prohibited from using your personal information for purposes other than fulfilling the order transaction.
During certain cases, a user may visit a third-party site while it appears they remain on the SimplyPlumbing.com site. These cases include; the contact us, affiliate sign-up, e-mail a friend and order processing pages. Information entered on these pages is entered on a third
party site. However, the information collected is solely for SimplyPlumbing.com and not resold, shared or distributed, with any party other than SimplyPlumbing.com.
9. Tell-A-Friend About
This Item:
When you send an e-mail
using our “Tell-A-Friend” service, neither e-mail address is logged. Notification
of products via this service can only be e-mailed by the action’s of the
user. Additionally, this feature is hosted by a 3rd party site. This party does not store, distribute, or market any of the information that is communicated via this feature.
10. Your Opinion Counts Option:
By selecting this check box, after your order is processed you will receive an e-mailed survey from Yahoo! to rate your experience with SimplyPlumbing.com. You are not required to complete this survey and will not receive any future correspondence. In addition, your e-mail address will not be distributed or used by Yahoo! for any other purpose.
11. Privacy Contact:
Questions regarding our
privacy policy should be directed to Customer Service.
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